City of Miami Police - 305-579-6640
Broward County Sheriff - 954-831-8901

City of Miami Fire Department - 305-416-5400
Broward County Fire Rescue - 954-831-8200

City of Miami NET  (Neighborhood Enhancement Team)
305-960-4NET

911 (for emergencies)

311 or 305-468-5900/305-468-402 TDD (Water outage, down trees, public works)This number will operate 24 hours a day during an emergency.

511 (state-wide traffic information)

Broward Hurricane Hotline: 954-831-4000 or TTY 954-831-3940

MIAMI-DADE COUNTY:
Office of Emergency Management: 305-468-5400
Emergency Evacuation Assistance:  305-513-7700
TDD number: 305-468-5402 (To register if you have special needs)

Miami-Dade County Answer Center:
305-468-5900 (English and Spanish)
TDD number:305-468-5402

Cooperative Extension Service for questions about saving trees after a storm:
Miami-Dade:
305-248-3311
http://www.csrees.usda.gov/


BROWARD COUNTY:
Emergency Management: 954-831-3900
Evacuation Assistance: 954-537-2888

MONROE COUNTY:
Emergency Management: 305-289-6018 or 800-955-5504
Evacuation Assistance: 305-292-4591

PALM BEACH COUNTY:
Emergency Management: 561-712-6400
Evacuation Assistance:  561-712-6400

RUMOR CONTROL HOTLINES
(IN DISASTER SITUATIONS ONLY):

Miami-Dade Answer Center/Rumor Control Hotline:
305-468-5900
TTY: 305-468-5402

Haitian Support, Inc: 
800-443-2951
(provides general human services assistance, community information and disaster information in Creole)

State of Florida Emergency Information Line:
800-342-3557
TTY: 800-226- 4329

City of North Miami Beach
305-919-0892

City of Miami
305-579-1800

City of Miami Beach
305-673-7222

Broward County
954-831-4000

Monroe County
800-955-5504

Palm Beach County
407-233-3500


UTILITIES:
Florida Power & Light  - to report an outage or a downed power line (have your FP&L account number for faster service)
1-800-4OUTAGE or 1-800-468-8243
TDD: 1-800-251-5325
http://www.fpl.com/

BellSouth 
611 (Repairs)
1-888-757-6500 
TDD: 305-780-2273
http://www.bellsouth.com/

Comcast 
1-800-266-2278 
http://www.comcast.com/

TECO/ Peoples Gas
1-877-832-6747
TDD: 813-228-4613
http://www.peoplesgas.com/

AT&T Repair: 611
Customer Service before a storm: 888-757-6500

LOCAL RESOURCES:
American Red Cross-Miami Chapter
305.644.1200
http://www.miamiredcross.org/
1-800-HELP-NOW (435.7669)
1-800-257-7575 (Español)
http://www.redcross.org/

American Red Cross Broward: 954-763-9900
American Red Cross Monroe (Upper Keys) - 305-852-9612
American Red Cross Monroe (Middle Lower Keys) - 305-296-4033
American Red Cross Palm Beach: 561-833-7711

Salvation Army-Miami Chapter
305-637-6700
www.salvationarmysouth.org/FLA
1-800-SAL-ARMY 
http://www.salvationarmyusa.org/

Miami-Dade County Answer Center 
311 or 305.468.5900/TDD: 305-468-5402
www.miamidade.gov/eoc

Miami Parking Authority (MPA)
305-373-6789
http://www.miamiparking.com/

Miami-Dade Consumer Services (report price gouging)
305-375-3677 
TDD: 305-375-4177
www.miamidade.gov/csd

Miami-Dade Animal Services Department
305-884-1101
www.miamidade.gov/animals

Humane Society of Miami 
305-696-0800
http://www.humanesociety.org/


GOVERNMENT AGENCIES:
Miami-Dade County Building Code Compliance Office: 305-375-2901

Broward County Building Code Services: 954-765-4400

Florida Department of Financial Services: 800-227-8676

Federal Emergency Management Agency: 800-462-9029

PETS:
Humane Society of Greater Miami: 305-696-0800

Humane Society of Broward County Hurricane Hotline: 954-266-687
Broward County Animal Care and Regulation Division, 954-359-1313

Miami-Dade pet-friendly shelters, www.miamidade.gov/animals/disaster_preparedness.asp

List of pet-friendly hotels: www.miamiherald.com/hurricane